Personal information

Surname(s) / First name(s)

Vardenis Pavardenis

Address(es)

33, Laisves Street, Vilnius, Lithuania

Telephone(s)

+370 xx xx  xx xx

Fax(es)

+370 xx xx  xx xx

E-mail(s)

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Nationality(-ies)

Lithuanian

Date of birth

11.20.1988

Gender

Female (Moteris) arba  Male (Vyras)

Desired employment / Occupational field  (Norimas darbas)

Assistant Manager

Work experience

(Darbo patirtis)

Dates

From April 2003 - Present

Occupation or position held

(Užimamos pareigos)

Administrative Assistant

Main activities and responsibilities (Pagrindinė veikla ir atsakomybė)

Maintenance of office supplies including distribution and stocking.
Data input, writing office memos, filing, other office related tasks.
Composing and addressing email for executive management and other office employees.
Organized daily schedules for executive management.
Compile travel and trip tickets, make reservations for business trips.
Answer phones, take and deliver messages and other office memos.

Name and address of employer  (Drabdavio vardas ir adresas)

Vadovo Vardas Pavarde Kompanijos pavadinimas ir adresas.

Type of business or sector (Verslo sritis)

Law Office

Dates

May 1998 - April 2003

Occupation or position held

Office Assistant

Main activities and responsibilities

Typical receptionist duties including answering phones, taking messages, delivering messages.
Scheduled meetings with potential customers and business associates.
Responsible for general tidiness and decoration of front office.
Compiled reports, emails, memos when required.
Trained other office assistants on office procedures and policies.
Delivered mail to office employees, arranged for pick of outgoing mail and packages with post office.
Completed errands for office management and staff as necessary.

Name and address of employer

Vadovo Vardas Pavarde, Kompanijos pavadinimas ir adresas

Type of business or sector

Business Office

Dates

February 1997 - May 1998

Occupation or position held

Customer Service and Sales Representative

Main activities and responsibilities

Interact with customers over the phone and through electronic orders.
Processed customer orders and verified their accuracy.
Handled customer complaints and item disputes according to procedures, involved management as needed.
Placed outgoing calls in order to generate more sales orders.
Input customer orders into company''s software ordering system.
Placed follow up calls to ensure customer satisfaction.
Assisted other Customer Service Representatives in their daily tasks.

Name and address of employer

Vadovo Vardas Pavarde, Kompanijos pavadinimas ir adresas

Type of business or sector

Business Office

Education and training

(Išsilavinimas ir studijos)

Dates

August 1993 - June 1997

Title of qualification awarded (Išsilavinimo pavadinimas)

Bachelor of Science in Business Administration

Principal subjects / occupational skills covered

Operations Management and Organization.
Human Resources.

Name and type of organisation providing education and training

(Švietimo įstaiga kur įgijote išsilavinima ar kvalifikaciją)

Vilnius University, Universitetas Street, Vilnius 01013, Lithuania

Level in national or international classification (Išsilavinimo pakopa: (profesinis; aukštesnysis; aukštasis)).

University

Personal skills and competences

(Asmenines savybės )

Mother tongue(s)

(gimtoji kalba)

Lithuanian

Social skills and competences

Work well within a group, I am capable of being a team member or a team leader. I also work well independently.
Excellent people skills, my short time as a Customer Service Rep allowed me to talk with a variety of customers. I also have experience dealing with office employees from the top executives as well as other office assistants.
Ability to teach others in a easy to understand manner.
Enjoy a challenging work environment and solving problems.
Highly competitive, goal-driven, self starter.
Quick learner, I adapt easily to new software or procedural changes within a company.

Organisational skills

(Organizaciniai gebėjimai)

Excellent time management skills I have experience with maintaining a schedule for an entire office team.
Able to multi-task efficiently, can balance many projects at once and maintain a high quality of work.
Detail oriented, kept neat easy to read records at all jobs.

Computer skills and competences

(Kompiuterinis raštingumas)

Proficient with Microsoft Office Suites including Excel.
Proficient with Adobe Acrobat and Photoshop, intermediate level- Excellent word processing skills, able to type 60WPM.
Intermediate knowledge level of Windows Software applications.
Windows2000 and Windows Vista.

Artistic skills and competences

Still life photography as a hobby.

Other skills and competences

(Kitos savybės)

Cheerleading coach for Lithuania Cheerleaders troupe, that has attained national recognition 4 out of the 5 years I have been coaching.
Volunteer Red Cross worker.
Habitat for Humanity volunteer 2 years.

Driving licence(s)

(Vairuotojo pažymėjimas)

Lithuania‘s Driver''s License, passenger vehicle.
Lithuania‘s Motorcycle License.

Additional information

References available upon request